Privacy Policy

We may collect the following categories of personal information: Contact Information: Name, email address, phone number, company name, mailing address. Service Information: Details about your security needs, site locations, operational hours and project scope provided when requesting a quote or services. Employment Information: Resume, security guard license number, reference information provided by job applicants. Website Usage Data: IP address, browser type, pages visited and time spent on our website, collected through cookies and standard web analytics tools.

We use your personal information for the following purposes: • To respond to quote requests and provide security services • To communicate with clients about service delivery, scheduling and reporting • To process employment applications and conduct background checks (with consent) • To send service-related updates and invoices • To improve our website and service offerings • To comply with legal and regulatory requirements • To maintain business records as required by law We do not sell, rent or trade your personal information to third parties for marketing purposes.

We collect and process personal information with your consent, or where necessary to fulfill a contract for services, comply with legal obligations, or pursue our legitimate business interests. You may withdraw consent at any time, subject to legal or contractual restrictions.

We may share your personal information with: • Service providers: Third-party vendors who assist us in operating our business (e.g., payroll, IT, email delivery), bound by confidentiality agreements. • Law enforcement: When required by law, court order or government authority. • Business transfers: In the event of a merger, acquisition or sale of business assets, with appropriate confidentiality protections. We do not disclose personal information to any other third parties without your prior consent.

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. Client service records are typically retained for a minimum of 7 years in compliance with Ontario business record-keeping requirements.

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration or destruction. These measures include secure email, access controls and encrypted data transmission. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

Our website may use cookies and similar technologies to improve your experience and analyze traffic. You may disable cookies through your browser settings; however, some features of the website may not function properly if cookies are disabled.

Under PIPEDA and applicable provincial privacy laws, you have the right to: • Access the personal information we hold about you • Request correction of inaccurate or incomplete information • Withdraw consent for processing (where applicable) • File a complaint with the Office of the Privacy Commissioner of Canada To exercise these rights, contact us at accounting@aceprotection.ca.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised date. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.

If you have questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us: Ace Protection Security Inc. 1940 Eglinton Ave E, Scarborough, ON M1L 4R1 Email: accounting@aceprotection.ca Phone: +1 (672) 200-0851