Concierge Security
Front-Desk Security That Elevates Your Building
Uniformed, hospitality-trained concierge guards for condominiums, corporate lobbies and mixed-use developments. Professional access control that reflects your brand standards.
Guard Duties
- Visitor registration, sign-in and escorting
- Access control — fob, intercom and physical screening
- CCTV monitoring and suspicious activity reporting
- Parcel intake, storage and resident notification
- Contractor and trades sign-in management
- After-hours lockup and security checks
- Emergency response coordination (fire, medical, evacuation)
- Daily Activity Reports (DARs) and incident documentation
- Enforcement of building rules and post orders
- Customer service — resident inquiries, directions
What You Get
- Site-specific post orders and onboarding checklist
- Digital daily activity reports (DARs) — emailed or portal
- Incident reports within 24 hours of any event
- Monthly KPI review with your property manager
- Supervisor welfare checks (logged and documented)
- 24/7 dispatch escalation line
- WorkSafeBC (BC) / WSIB (Ontario) certificate and insurance on file
Ideal For
Condominium BuildingsCommercial OfficesMixed-Use DevelopmentsLuxury ResidentialGovernment FacilitiesHealthcare Facilities
Why Ace Protection
Hospitality-Forward Training
Our guards complete customer service training alongside security fundamentals — your residents and guests are treated with respect.
Uniform & Appearance Standards
Professionally pressed uniforms, grooming standards and name badges — we represent your property professionally.
No Guard-Hopping
We assign dedicated guards to your site, ensuring familiarity with residents, contractors and post orders.
Ready to Elevate Your Building's Security?
Same-day quotes · Rapid deployment · Ontario & BC coverage